Privacy Policy

Dear Valued Customer,

We understand and share your concern about privacy. We want to assure you that CustomFirePitShop.com respects your privacy. We do collect passive information on products browsed via log files and we analyze this information in aggregate to ensure our site is merchandised in a manner that adds the most convenience and value to our customers. When an order is placed, we collect basic information including your name, address, phone number, e-mail address and credit card information. We use this information to confirm your order and to respond to any questions you may have. When required, we also share this information with certain intermediaries (freight carriers and shipping companies) strictly to process and ship your order.

In return for making a purchase or registering at our site, we offer to keep you informed of new and ongoing benefits, exclusive sales and promotions and other customer-only benefits. We appreciate any additional, optional information you are willing to share with us. This optional information helps us tailor your experience at our site, showing you content that we think might be interesting to you. Depending on the information you give us, we will also provide you with relevant information, gift ideas, and other special offers.

CustomFirePitShop.com has security measures in place to protect the loss, misuse and alteration of the information that we collect. We utilize a firewall and use SSL (Secure Sockets Layering) encryption to keep this information secure. We use your Internet protocol address to help identify you and your shopping cart, and to gather broad demographic information. Our site uses cookies, which are small files stored by your web browser on your computer’s hard drive. Cookies allow us to recognize who you are when you arrive at our site by associating the anonymous identification numbers in the cookie with other information that you have provided us. That customer information is stored on our secured database. At no time is your personally identifiable information (name, street address, credit card number) stored within one of our cookies.

There are several “e-mail to a friend” features on our site that allow you to easily share product or other valuable information with your friends. Any e-mails provided to us in the use of these features are used solely for direction of the e-mail communication. These e-mails are not retained in our database nor are they used for any other communication other than for the purpose they are originally solicited for.

*Notice to California Residents – Your California Privacy Rights*

Under California law, a California resident with whom CustomFirePitShop.com has an established relationship has the right to request certain information with respect to the types of personal information. CustomFirePitShop.com has shared with third parties for their direct marketing purposes, and the identities of those third parties, within the immediately preceding calendar year, subject to certain exceptions. All requests for such information must be in writing.

If we decide to change our privacy policy in whole or in part, we will inform you by posting a notice on our web site. Those changes will go into effect on the date posted in the notice and will apply to all users of our web site.

If you have further questions about CustomFirePitShop.com’s privacy policy or have other comments on how we can improve the CustomFirePitShop.com shopping experience, please do not hesitate to e-mail our customer service e-mail address. We always enjoy hearing from you!

Thank you for shopping with CustomFirePitShop.com.

Sincerely,
The CustomFirePitShop.com Team